1. Information We Collect

a.

From Merchants (Store Owners)

When you install the Tryonora app, we may collect the following information via Shopify’s API:

• Store name and store URL
• Contact email associated with the store
• Product information (e.g., product images, descriptions, prices)
• Shopify store metadata (as required for app operation)

b.

From Shoppers (End Users)

Our app includes a virtual try-on widget where shoppers can upload images for a personalized experience. We may collect:

Our app includes a virtual try-on widget where shoppers can upload images for a personalized experience. We may collect:

• Uploaded image data (temporarily stored for try-on processing)
• Device/browser type (for compatibility and support)

Note: We do not collect any personally identifiable information (PII) from end users.

2. How We Use Your Information

• To enable virtual try-on features for products
• To generate AI model imagery and product previews
• To improve user experience and app performance
• To provide support and respond to technical issues
• To monitor and track credit usage (if applicable to your plan)

3. Data Storage and Retention

• Uploaded shopper images are stored temporarily for processing and deleted shortly after generation.
• Merchant store and product data is stored securely as long as the app remains installed.
• Saved AI model images are retained for merchant use unless deleted manually.

4. Third-Party Services

We may use trusted third-party services for:

• Image generation and processing
• Hosting and data storage (e.g., AWS, Cloudflare)
• Analytics and app diagnostics

All third-party services used are GDPR-compliant and follow strict data security protocols.

5. Data Security

We implement industry-standard encryption and access controls to protect your data. No user-uploaded image or store data is shared with third parties for advertising or profiling.

6. Your Rights

As a merchant, you may:

• Access and review the data collected through the app
• Request deletion of data upon app uninstall or by contacting us
• Modify any store-level settings via your Shopify admin

7. Children’s Privacy

Tryonora is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. Continued use of the app implies acceptance of the updated policy.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: